This website is operated by Eastern Missouri Legal Services, also known as Process Server St. Louis ("we," "us" or "our"), 130 S. Bemiston Ave., Suite 300, Clayton, MO 63105. This policy explains what information we collect through this website, how we use it and the choices you have. It applies to this website only, not to information we receive through other channels such as mail, fax or court records.
Information you give us
When you submit a case, a request or a question through a form on this site, we collect what you enter: your name, firm, email address and phone number, the type of service you need, the number of defendants, your message and any documents you upload, such as complaints, pleadings and defendant lists. Those documents may contain information about the parties to a case, including names and addresses of people and businesses to be served. If you email or call us, we receive the information you choose to share.
Information collected automatically
Like most websites, our web server and security services automatically record technical information such as your IP address, browser type, the pages you visit and the date and time of your visit. This is used to operate, secure and troubleshoot the site, for example to block abusive traffic and repeated failed login attempts. The site may set small cookies that are strictly necessary for security and basic functionality. We do not use advertising cookies, and we do not sell or rent your information.
How we use information
We use the information you submit to respond to you, quote and perform the services you request (including process service, skip tracing, court filings, document retrieval and related litigation support), communicate about your matters, invoice for our work, keep business records and comply with legal obligations. We use technical information to keep the website secure and working properly.
How we share information
To serve papers outside the St. Louis region, we share the documents and details needed for service with licensed and insured process servers in the relevant city, who may use them only to complete the service. We also share information with service providers who help us run our business and this website, such as our web host and email provider, and when required by law, court order or to protect our rights. Proofs and affidavits of service are, by their nature, filed with the court.
Storage, security and retention
Form submissions and uploaded files are stored on our website's server and delivered to our staff by email. We use reasonable administrative and technical safeguards to protect them, but no method of transmission or storage is completely secure. If you prefer, you can send sensitive documents by another method; just call us first. We keep information for as long as needed to provide our services and meet our business, legal and record-keeping obligations, then delete or securely dispose of it.
Your choices
You can ask us to access, correct or delete personal information you submitted through this website by contacting us at the address below. We will respond within a reasonable time, subject to any records we are required to keep.
Links to other websites
Our site links to courts, government resources and other websites we don't control. Their privacy practices are governed by their own policies.
Children
This website is intended for attorneys, law firms and businesses. It is not directed to children under 13, and we do not knowingly collect their information online.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Eastern Missouri Legal Services
130 S. Bemiston Ave., Suite 300, Clayton, MO 63105
Phone (314) 775-4948 · Email [email protected]