This is an interesting story about delivering bad news to people via-process service.
Once I served papers at a support group for drug addicts in Pasadena. I wanted to serve the woman in question outside. But it was raining—everyone had coats and hoods on—and I couldn’t identify her. So I walked in and sat there, clapping at everyone’s speeches. Seeing an empty seat right in front of her, I went over. I said, “Oh, you’re such and such!” She said, “I am.” I handed her the papers and left.
Another time I had to serve a woman as she came to work. I sat outside the elevator. She saw me and proceeded to run down the hallway to her office, with me right behind her. She was like, “Don’t you come in here!” But with process service, they don’t have to touch it. If they know why I’m there, I can drop it at their feet and they’ve still been served.